Daniel Shafer

Professional Summary

Senior Site Reliability Engineer with 15+ years of experience driving operational excellence across Fortune 500 companies including Apple, GoDaddy, and 20th Century Fox. Expert in cloud infrastructure automation, team leadership, and large-scale system optimization. Proven track record of reducing downtime by 90%, leading successful infrastructure migrations, and mentoring high-performing engineering teams. Specialized in Python development, automation, and implementing monitoring solutions that serve millions of users.

Recognition

• Featured in GoDaddy’s “Pride and Dedication: Meet Daniel Shafer”

Core Skills

Professional Experience

Apple (ASE Cloud Compute Team)

Site Reliability Engineer (Contract)

Oct 2024 – Mar 2025

• Enhanced infrastructure monitoring for CloudStack by implementing Apple's internal monitoring tools, improving system visibility and incident response times by 40%.
• Developed comprehensive documentation and automated onboarding processes, reducing new engineer ramp-up time from 2 weeks to 3 days.
• Designed and implemented end-to-end testing framework for cloud components, achieving 99.9% deployment success rate and eliminating production incidents.

GoDaddy

Supervisor, Site Reliability Engineering

July 2022 – June 2024

• Led migration of Domains monitoring infrastructure to Prometheus stack, improving system visibility by 60% and reducing alert fatigue.
• Supervised team of 5 SREs, conducting performance reviews and facilitating professional development with 100% retention rate.
• Managed sprint planning, daily stand-ups, and Jira board for effective project delivery, achieving 95% on-time completion rate.

Site Reliability Engineer II

July 2020 – July 2022

• Improved infrastructure performance by analyzing system metrics and implementing optimization strategies, reducing response times by 35%.
• Automated repetitive tasks for Production Engineering team using Python and Ansible, increasing team efficiency by 50%.
• Participated in 24/7 on-call rotation ensuring 99.95% uptime and rapid incident response within SLA targets.

A10 Networks Inc

Python Developer

Jan 2019 – Dec 2019

• Developed automated testing environments for OpenStack infrastructure, improving deployment reliability by 85%.
• Participated in Agile sprint planning and conducted code reviews for high-quality software delivery.
• Enhanced server reliability through infrastructure automation and monitoring solutions, reducing downtime by 60%.

Kount

Site Reliability Engineer

Apr 2018 – Oct 2018

• Led migration of critical payment processing code from Python 2 to Python 3, ensuring compatibility before EOL while maintaining 99.99% service availability for fraud detection systems.
• Upgraded fleet of Ubuntu servers to newer LTS versions, implementing security patches and enhancements while ensuring strict PCI compliance for financial transaction processing.
• Established Python best practices through technical workshops and code reviews, mentoring junior engineers and improving team code quality by standardizing development patterns.

MediaMath

Site Reliability Engineer

May 2017 – Apr 2018

• Managed hybrid cloud infrastructure spanning AWS and on-premises data centers, implementing automation with Chef and Ansible that reduced deployment times by 65%.
• Optimized AWS resource utilization and implemented RI planning strategy, reducing cloud infrastructure costs by 30% while maintaining performance.
• Established improved monitoring systems with Prometheus/Grafana, enhancing visibility across services and reducing incident response times by 40%.

Military Experience

United States Army

Combat Engineer (12B), Wheeled Mechanic (91B)

Jan 2008 – Oct 2012

• Deployed to Iraq (2010–2011) in support of Operation Iraqi Freedom and Operation New Dawn.
• Honorably discharged with multiple commendations including Army Commendation Medal and Combat Action Badge.